Company Information Master File
IMPORTANT: This file contains all official company information that should be used across all sales and marketing materials. Always reference this file when creating new content to ensure consistency and accuracy.
1. Company Basics
Official Company Name
Full Legal Name: Vettrix Private Limited DBA/Trade Name: Vettrix Product Name: Vettrix CRM
Company Details
- Founded: [Year - TO BE PROVIDED]
- Incorporated: India
- Company Type: Privately Held
- Industry: Technology, Information and Internet / CRM Software / SaaS
- Core Specialties: CRM, SAP, Cloud Services, Sales Enablement, Customer Relationship Management
- Employee Count: 11-50 (26 on LinkedIn)
Headquarters
Address: JKR Tower, 5/4 Moonlight Garden, SITRA Road, Kalapatti Coimbatore, Tamil Nadu 641048 India
Company Registration
- Tax ID/EIN: [Number]
- D-U-N-S Number: [Number]
- Registration Number: [Number]
2. Contact Information
Primary Contacts
- Main Phone: [+1-XXX-XXX-XXXX]
- Toll-Free: [1-8XX-XXX-XXXX]
- Fax: [+1-XXX-XXX-XXXX]
Email Addresses
- General Inquiries: info@vettrix.com
- Sales: sales@vettrix.com
- Support: support@vettrix.com
- Partners: partners@vettrix.com
- Media/PR: press@vettrix.com
- Careers: careers@vettrix.com
Digital Presence
- Website: https://vettrix.com
- Support Portal: https://support.vettrix.com
- Developer Portal: https://developers.vettrix.com
- Status Page: https://status.vettrix.com
- Demo Request: https://vettrix.com/demo
- Free Trial: https://accounts.vettrix.com/register/
Social Media
- LinkedIn: https://linkedin.com/company/vettrix
- Twitter/X: https://twitter.com/VettrixOfficial
- Facebook: https://facebook.com/vettrixofficial
- YouTube: https://youtube.com/vettrix
- Instagram: https://instagram.com/vettrix
3. Leadership Team
Executive Team
Chief Executive Officer (CEO) & Co-Founder
Name: Ravi Email: ravi@vettrix.com LinkedIn: [TO BE PROVIDED] Bio: Co-founder and CEO of Vettrix, passionate about helping businesses achieve their goals through innovative CRM technology solutions.
Chief Technology Officer (CTO)
Name: [Full Name] Email: [email] LinkedIn: [profile] Bio: [2-3 sentences about background and expertise]
Chief Financial Officer (CFO)
Name: [Full Name] Email: [email] LinkedIn: [profile] Bio: [2-3 sentences about background and expertise]
VP of Sales
Name: [Full Name] Email: [email] LinkedIn: [profile] Bio: [2-3 sentences about background and expertise]
VP of Marketing
Name: [Full Name] Email: [email] LinkedIn: [profile] Bio: [2-3 sentences about background and expertise]
Board of Directors
- Chairman: [TO BE PROVIDED]
- Board Member: [TO BE PROVIDED]
- Board Member: [TO BE PROVIDED]
Notable Team Members
- Pramoth Kumar Vijayan - Senior Web Developer
- Vignesh Karnan - B2B Sales & Lead Generation
- RAJASEKARAN J - Frontend Developer
4. Product Information
Product Portfolio
Vettrix CRM Suite
- Vettrix Sales - Supercharge your Sales and Team Productivity
- Vettrix Service - Unleash your Service and Support Potential
- Vettrix Recruit - Automate and Reimagine your Hiring Process
-
Vettrix Forms - Empower Your Business with Smart Online Forms
-
Platform Type: All-in-one CRM Software
- Deployment: Cloud-based SaaS
- Customization: Fully customizable platform
API Information
- Base URL: https://api.vettrix.com
- Current Version: v2
- Documentation: https://docs.vettrix.com/api
Pricing Tiers
Standard Plan
- Price: Contact sales@vettrix.com for pricing
- Minimum Users: 5
- Billing Options: Monthly or Annual (save up to 25%)
- Free Trial: Available
- Included Features:
- Lead, contact, account & opportunity tracking
- Tasks, calls, meetings management
- Custom fields
- Advanced filters
- Multiple pipelines
- Email insights
- Custom list views
- Custom reports and dashboards
Professional Plan (Most Popular)
- Price: Contact sales@vettrix.com for pricing
- Minimum Users: 5
- Billing Options: Monthly or Annual (save up to 25%)
- Free Trial: Available
- Included Features: All Standard features plus:
- Custom modules
- Subforms
- Print templates
- Organize tabs
- Tab groups
- Custom profiles
- Field-level security
- Data sharing
- Webform analytics
- Team inbox
- Bulk email scheduling
Enterprise Plan
- Price: Custom pricing - Contact sales@vettrix.com
- Minimum Users: 5
- Billing Options: Custom terms available
- Free Trial: Available
- Included Features: All Professional features plus:
- Page layouts
- Territory management
- Advanced dashboard components
- Reporting hierarchy
- Record-level sharing
- Data review process
Key Features (Top 10)
- Lead, Contact, Account & Opportunity Management
- Multiple Sales Pipelines
- Custom Reports and Dashboards
- Email Insights and Tracking
- Custom Fields and Modules
- Advanced Filters and List Views
- Task and Activity Management
- Field-level Security
- Territory Management (Enterprise)
- Webform Analytics
5. Company Metrics
Business Metrics
- Annual Recurring Revenue (ARR): $[X]M
- Year-over-Year Growth: [X]%
- Customer Count: [X,XXX]
- Average Contract Value (ACV): $[X,XXX]
- Customer Lifetime Value (CLV): $[X,XXX]
- CAC Payback Period: [X] months
Customer Success Metrics
- Net Promoter Score (NPS): [XX]
- Customer Satisfaction (CSAT): [X.X]/5
- Customer Retention Rate: [XX]%
- Monthly Churn Rate: [X.X]%
- Product Adoption Rate: [XX]%
- Support Ticket Resolution Time: [X] hours
Platform Metrics
- Uptime SLA: 99.9%
- Actual Uptime (Last 12 months): [XX.XX]%
- Average Response Time: <[XXX]ms
- Daily Active Users: [X,XXX]
- API Calls/Month: [X]M
6. Target Market
Industries Served (Primary)
- [Industry 1] - [X]% of customer base
- [Industry 2] - [X]% of customer base
- [Industry 3] - [X]% of customer base
- [Industry 4] - [X]% of customer base
- [Industry 5] - [X]% of customer base
Company Size Segments
- Small Business: [1-50] employees ([X]% of customers)
- Mid-Market: [51-500] employees ([X]% of customers)
- Enterprise: [500+] employees ([X]% of customers)
Geographic Markets
- North America: [X]% of revenue
- Europe: [X]% of revenue
- Asia-Pacific: [X]% of revenue
- Latin America: [X]% of revenue
- Other: [X]% of revenue
Ideal Customer Profile
- Company Size: [X-X] employees
- Annual Revenue: $[X]M - $[X]M
- Sales Team Size: [X-X] reps
- Current Pain Points: [List 3-4 key pain points]
- Technology Stack: SAP integration, Cloud services, CRM platforms
7. Competitive Positioning
Our Key Differentiators
- All-in-One Platform - Single platform for Sales, Service, Recruiting, and Forms
- Highly Customizable - Fully adaptable to unique business processes
- Intuitive Design - User-friendly interface requiring minimal training
- Seamless Integration - Easy integration with existing business tools
- Dedicated Support - Professional implementation and ongoing support
Main Competitors
- Salesforce - Market leader in enterprise CRM
- HubSpot - Leader in inbound marketing and sales
- Pipedrive - Popular among SMBs
- Zoho CRM - Comprehensive suite for small businesses
- Microsoft Dynamics 365 - Enterprise-focused CRM solution
Market Position
- Market Share: [X]% of [define market]
- Ranking: #[X] in [category]
- Analyst Recognition: [Gartner/Forrester position if applicable]
8. Customer References
Case Studies (With Permission)
Customer 1: Amvion Labs
- Industry: Technology Services
- Contact: Ramkumar R
- Use Case: CRM Implementation for sales process optimization
- Key Benefits: Intuitive design and excellent implementation support
- Quote: "The intuitive design and implementation support from Vettrix has been exceptional" - Ramkumar R
Customer 2: Lakshmi Corporate Services
- Industry: Business Services
- Contact: Murugan Durai
- Use Case: Customized CRM for unique business processes
- Key Benefits: High customizability and professional execution
- Quote: "Vettrix CRM's customizability and professional execution exceeded our expectations" - Murugan Durai
Customer 3: CyberAssure Services
- Industry: Cybersecurity Services
- Contact: Vaishali Tyagi
- Use Case: Streamlined customer relationship management
- Key Benefits: Intuitive and seamless platform integration
- Quote: "The platform is intuitive and seamless" - Vaishali Tyagi
Logo Rights (Approved for Marketing Use)
- [Company 1]
- [Company 2]
- [Company 3]
- [Company 4]
- [Company 5]
9. Legal & Compliance
Certifications & Compliance
- SOC 2 Type II: [Yes/No] - [Audit Date]
- ISO 27001: [Yes/No] - [Certification Date]
- GDPR Compliant: [Yes/No]
- CCPA Compliant: [Yes/No]
- HIPAA Compliant: [Yes/No]
- PCI DSS: [Level if applicable]
Legal Entities
- Primary Legal Entity: [Full Legal Name]
- Subsidiaries: [List if applicable]
- Jurisdiction: [State/Country of Incorporation]
Intellectual Property
- Trademarks: [List registered trademarks]
- Patents: [Number of patents filed/granted]
- Copyrights: [Key copyrighted materials]
10. Brand Guidelines
Visual Identity
Primary Colors
- Primary Blue: #[XXXXXX] (RGB: X, X, X)
- Secondary Gray: #[XXXXXX] (RGB: X, X, X)
- Accent Green: #[XXXXXX] (RGB: X, X, X)
- Text Black: #[XXXXXX] (RGB: X, X, X)
- Background White: #[XXXXXX] (RGB: X, X, X)
Typography
- Primary Font: [Font Name]
- Secondary Font: [Font Name]
- Body Font: [Font Name]
Logo Usage
- Minimum Size: [X]px width
- Clear Space: [X]px on all sides
- File Formats: SVG, PNG, EPS
- Variations: Full color, monochrome, reversed
Voice & Tone
- Brand Personality: Innovative, Customer-focused, Professional, Supportive
- Writing Style: Professional yet approachable
- Key Messages:
- We make your life easier so you can focus on what really matters
- Passionate about helping customers achieve business goals through innovative technology
- One platform for all your business solutions
- Empowering teams with optimized CRM solutions
Approved Taglines
- "Changing the way businesses connect"
- "One Platform for All Solutions"
- "Elevate your Sales Game with Vettrix CRM - Empowering Revenue & Customer Success teams"
11. Important Notes
Update Schedule
- Quarterly Review: Metrics and financial data
- Annual Review: Full document review
- As Needed: Leadership changes, product updates
Document Control
- Last Updated: [Date]
- Version: 1.0
- Owner: [Marketing/Sales Operations]
- Review Cycle: Quarterly
Usage Guidelines
- This document is the single source of truth for all company information
- Any discrepancies should be reported to [email/contact]
- Do not share sensitive information (revenue, internal metrics) externally without approval
- Always use the most recent version of this document
- When in doubt, verify with the document owner
12. Quick Reference Links
Internal Resources
- Brand Assets: [Internal URL/Drive Link]
- Sales Collateral: [Internal URL/Drive Link]
- Product Screenshots: [Internal URL/Drive Link]
- Customer Testimonials: [Internal URL/Drive Link]
External Resources
- Public Pricing Page: https://vettrix.com/pricing
- Customer Success Stories: https://vettrix.com/customers
- Product Updates: https://vettrix.com/product-updates
- Company Blog: https://vettrix.com/blog
End of Company Information Master File