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SaaS CRM Documentation Hub

Welcome to the comprehensive documentation for our SaaS CRM application built with Nuxt 4, PHP Phalcon, and MySQL.

🚀 Quick Start

This documentation covers the complete lifecycle of our CRM platform development, from initial requirements to production deployment.

Tech Stack

  • Frontend: Nuxt 4 (Vue.js framework)
  • Backend: PHP Phalcon (High-performance PHP framework)
  • Database: MySQL 8.0
  • Cache: Redis
  • Queue: RabbitMQ
  • Search: Elasticsearch

📚 Documentation Structure

Development Process

Complete development workflow from requirements gathering to release, including: - Requirements → Competitor Analysis → Impact Analysis - UI/UX Design → Database Design → Implementation - Testing → Deployment → Monitoring

Product Management

  • Feature planning and prioritization (RICE framework)
  • Release notes and customer communication
  • Feature categorization and lifecycle management

Architecture

  • Frontend architecture with Nuxt 4
  • Backend API design with PHP Phalcon
  • MySQL database schema and optimization

Testing Strategy

  • Unit testing guidelines (60% coverage)
  • Integration testing (30% coverage)
  • E2E testing (10% coverage)

Operations

  • CI/CD pipeline with GitHub Actions
  • Docker containerization
  • Kubernetes orchestration
  • Monitoring and alerting

🔄 Development Workflow

graph LR
    A[Requirements] --> B[Design]
    B --> C[Development]
    C --> D[Testing]
    D --> E[Deployment]
    E --> F[Monitoring]
    F --> A

🏢 Team Communication

Internal

  • Daily Standups: Microsoft Teams #daily-standups
  • Bug Tracking: Teams #bug-tracking
  • Release Planning: Teams #release-planning

External

  • Customer Updates: Email + In-app notifications
  • Release Notes: Blog + Status page
  • Support: support@ourcrm.com

📊 Key Metrics

Metric Target Current
Code Coverage >80% -
API Response Time <200ms -
Uptime 99.9% -
Customer Satisfaction >4.5/5 -

🛠️ Essential Tools

  • Version Control: GitHub
  • Project Management: Jira
  • Communication: Microsoft Teams
  • Monitoring: Datadog, CloudWatch
  • Error Tracking: Sentry
  • CI/CD: GitHub Actions

For Developers

For Product Managers

For DevOps

🚨 Important Guidelines

  1. One Feature, One Owner: Every feature must have a single accountable owner
  2. Test Everything: Minimum 80% code coverage required
  3. Document First: Update documentation before implementing
  4. Communicate Always: Keep team and customers informed
  5. Monitor Continuously: Track all metrics post-deployment

📝 Contributing

  1. Work on the draft branch only
  2. Create detailed pull requests
  3. Ensure all tests pass
  4. Update relevant documentation
  5. Get code review approval

📞 Support & Contact

  • Technical Issues: Post in Teams #dev-support
  • Documentation Updates: Submit PR to this repository
  • General Questions: Contact team leads

Last Updated: January 2025 | Version: 1.0.0